We offer very specialised short term housing for people who are vulnerable and require support. Therefore we do not manage a large number of properties. For further information about the range of housing that we provide please return to the home page .
We aim to make the process of applying for accommodation as simple and straight forward as possible.
When an application is received for housing we will assess the needs of the individual and a decision will be made on whether they meet the criteria of the scheme. Occasionally the decision may be deferred so that more information can be provided. This may be from a previous landlord or another support service. We will always inform applicants in writing of any decision made in respect of their application.
If someone is unhappy with the decision, or feels it is wrong, they have the right of appeal. This appeal can be made by the applicant, any other representative or an advocate. Any appeal against a decision should be made in writing to the contact address on this website.
Once a decision is made, the person will be placed on a waiting list and will be contacted again as they near the offer of a property and a visit will be arranged in order to update the assessment of support needs.
An offer letter will be sent with details of the property and the person will be asked to contact us as soon as possible to arrange to view the property. If the property is suitable, arrangements will be made for the person to sign the tenancy papers and to meet the worker who will be providing support.
All property is offered on the understanding that the person requires support to manage their tenancy or to maintain their independence. Different schemes offer different levels of support and the support offered is designed to help a person develop the skills to enable them to manage independently. When the person has developed these skills they will be assisted by their support worker to move to longer term accommodation and we will support them during their transition.
The types of support provided include:
- Help in setting up or maintaining a tenancy
- Developing life or domestic skills
- Developing child care and parenting skills
- Developing social skills
- Advice, advocacy and liaison
- Help in managing finances
- Help in accessing other services
- Help in maintaining personal safety and security and the security of the home
- Access to other local community organisations
- Help in finding long term accommodation