SHAP is a charity which has provided accommodation and support to young and vulnerable people throughout Merseyside and Cheshire for over 40 years.  We provide a wide range of services and tailor support to the individual, helping them to gain life skills and attain independence. We have come a long way from our humble beginnings and are proud of what we have achieved and the number of people we have helped along the way. We are recognised for the quality of support provided to young and vulnerable people, our creativity and the can do attitude that our staff possess.

For further information please contact us on 01744 454 056 or

SHAP is committed to equal opportunities and non-discriminatory practices.


Relief Project Support Worker (Liverpool, St Helens, Knowsley and Halton)

25 hours per week until 31st March 2021 (with opportunities to work additional hours as overtime across all of our services)

Salary £19,510 to £20,590 pro rata, plus shift allowance (where applicable)

Application deadline: 30th November 2020

We are recruiting a relief project support worker to deliver high quality housing related support, guidance and advice to a wide range of vulnerable and socially excluded clients (and sometimes their children). This includes teenage parents, people with mental health problems, support needs related to the use or misuse of alcohol and or drugs, people leading chaotic lives and those with complex needs.

This role will offer relief cover for staff sickness or annual leave. A minimum of 25 hours per week will be offered.

Who should apply?

We are looking for enthusiastic and approachable people who have knowledge and experience of working within housing, care and support with young people and / or teenage parents. You should have at least one year’s experience of working in a similar role with knowledge of the issues faced by vulnerable and socially excluded young people including those with mental health problems, alcohol misuse, substance misuse and offending behaviour.

If you have the required specialist knowledge, can listen effectively, are supportive, work respectfully and can identify with our organisation and the role, please send an expression of interest along with a written explanation on how you meet the requirements for this role to quoting reference ID Relief Support Worker.

A driving licence, references and an enhanced DBS check are essential for this post.

For an informal discussion about the role, please contact Andy Lee-McGurk on 07471 035 377.



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It’s been a fantastic opportunity to really help to make a difference to people’s lives. The staff are remarkable and really do care about the clients that they support. Watching people grow and develop in confidence and the tenacity shown by everyone to help clients achieve their dreams and aspirations says it all. They are an inspiration and leave no stone unturned to help bring about change. It may only be a small charity but it’s got a big heart.


I started to work for SHAP in April 2018 and I can honestly say that it is a breath of fresh air to work with so many hardworking dedicated people. I have seen with my own eyes how they go the extra distance in helping homeless people sustain their tenancy. They give lots of support and offer alternative ways to be able to do this. I am enjoying my job and learning new skills working in this environment and with multi agency approaches.


Having worked for SHAP for nearly 30 years says it all.


I have worked for SHAP for 17 years on various schemes and I can say with all honesty no two days are ever the same and very rarely go as planned. I have worked with wonderful colleagues over the years, many who have become as close as family to me and we have shared the successes and the failures. The young people I have worked with over the years never fail to inspire me with how they attempt to get on with their lives despite having had difficult backgrounds and supporting them is what makes this job worth while.


Since joining the Changes project I have been welcomed by my colleagues in the Dovecot office and the Lakeside offices. I have enjoyed helping and assisting clients with welfare and debt issues trying to overcome any barriers which are facing them, challenging decisions on their behalf from initial benefit checks form filling to appeal process tribunals to make sure they are supported throughout the process of maximising their benefits and maintaining their independence. We work in partnership with Merseyide Law Centre to provide a welfare benefits service to the local and wider communities on Merseyside looking for solutions to their needs. We are flexible and responsive to people’s needs, supporting clients with their issues, working as a team, being professional and honest, focusing on clients, being committed to SHAP and our colleagues to combine all our abilities and skills and experience to make the Changes project a success in the community.


SHAP have given me the opportunity to work in the community in which I live ensuring our young people are empowered to make informed decisions and take control of their own lives. I have been supported by SHAP to develop and build positive professional relationships with colleagues, partner agencies and young people. I look forward to continuing to make positive contributions to our community though the work I do with SHAP.


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