St Helens Floating Support

St Helens Floating Support Scheme provides community housing-related support for 16 – 25-year-old men, women, lone parents and families who live in St Helens and need help to maintain their tenancy.

Working alongside:

  • the local authority,
  • Health Visitors,
  • the Family Nurse Partnership,
  • the Department of Work and Pensions,
  • local housing providers,
  • Shap’s other Floating Support Schemes, and,
  • the Selina Cooper House Scheme;

Our  Floating Support Worker accesses the support, information and services people need to maintain their tenancies.

Staff are on duty 9 am – 5 pm, Monday to Friday, however, our service is tailored to meet the needs of clients and so staff can work outside these hours when needed.

We have seven two-bed-roomed terraced properties that we manage on behalf of Riverside Housing Association which we use to accommodate young parents who are unable to access other housing providers.  The young people can receive support from St Helens Floating Support or Selina Cooper Floating Support, depending on particular needs.  Individuals can be accommodated for up to 2 years whilst working through a programme of support ready to be able to apply for an accommodation with other housing providers.

Mission Statement

To enable people to secure and maintain their homes by tailoring support to their needs, generating a long-lasting change, achieve independence and a more stable lifestyle


How To Access The Scheme

We accept referrals from:

  • single people, couples and families needing support (aged 16 – 25)
  • Family Nurses
  • Social Workers
  • any organisation that comes into contact with a someone who would benefit from working with us
  • friends or family members.


How To Apply

You can self refer by filling out a form or you can go online. You can ask someone you are currently working with to make a referral or you can drop in to our office and we will arrange a time to help you complete the form.

Please call 01744 451624 or email

Contact Us:

Where to Find Us:

St Helens Floating Support
6-8 Tickle Avenue, Parr
St Helens

Phone Number:

01744 451624

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Frequently Asked Questions

What ages do you cover?

16 – 25 years old

Can my friend get support?

Yes they can apply themselves

Can I get a House?

This will be assessed at referral and depending on your circumstances you can be referred to different places e.g. other Shap services, Under One Roof, Foyer, Bluebell etc.

What are the benefits of receiving Floating Support?

Shap’s Floating Support Workers can access funding for basic household items and can help you to attend appointments, claim relevant benefits, access education and employment and can also be a listening ear to discuss things that worry you.

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